Barco will expand its REMOTE NOC system

Barco to announce on ShoWest 2010, that opens today and to the day 18 in Las Vegas, the expansion of your Network Operations Center solution (Noc) Improving remote diagnosis and monitoring of facilities. System will expand remote scanning and update network and new configuration capabilities, programming 24/7/365 and content verification, in addition to improving real-time network status information.

The advanced NOC solution (Network Operations Center) Barco, which forms a complete set of monitoring tools and services available to all digital customers of the Belgian company, From now on it will have new possibilities that guarantee the optimal performance of the digital cinema network of each client. The NOC will offer, as announced by Barco in ShoWest 2010, Increased monitoring capabilities for networked projectors, Servers, Management Systems, Automation controllers, switches and UPS units (Uninterruptible Power Supply). In its second year in operation, NOC offers room owners, Service providers and system integrators a common platform for monitoring, Maintenance and repair of your projector fleet. Responding to your customers' requirements, NOC's new services include expansion of remote analytics network, your remote upgrade and new configuration capabilities, programming 24/7/365 and content verification, in addition to improving real-time network status information. Jim Wickenhiser, NOC Program Director at Barco Digital Cinema, has recognized that “At a time when personnel resources need to be measured to the millimetre, NOC offers the possibility to monitor the entire network and, even more, Be proactive in the face of any failure. Not only do we have knowledge of all these network devices, but we can diagnose and troubleshoot problems remotely. We have had situations where the client has not yet noticed the problem in the network, We are already working on it. in general, NOC allows our clients to focus on business, with the peace of mind of having a direct 24/7 customer service interface”. Joel Davis, Vice President of Operations of Premiere Cinemas has commented that “NOC helps us anticipate our needs. We have 12 access points to the NOC for tracking more than 160 Barco projectors. We know that when we enter one of our rooms with Barco equipment, We will have a perfect image on the screen, All the time”. Mike Jones, Vice President of Customer Service at Barco has recognized that “The term 'asset'’ is the key. The NOC provides a comprehensive vision system that allows us to quickly identify and resolve problems. The combination of NOC tools and a dedicated staff of technical support engineers allows Barco to maintain a very close relationship with our customers and maximize the client's return on investment.”.

New Series II at ShoWest 2010

On the occasion of ShoWest 2010 Barco will unveil its new Series II line, based on Texas Instruments' latest DLP Cinema technology. With this innovative DP2K product line, Barco builds on the proven benefits of its successful DP series, while at the same time, anticipates the future 4K and the spectacular rise of 3D cinema. This new range is designed for small and medium-sized cinemas with screens of up to 12, 15 and 20 meters wide, respectively.

Barco will also present at ShoWest 2010 a new optional software module that allows users of Series I and II projectors to identify, Diagnose and troubleshoot error conditions without technical support assistance. Diagnostic Companion will be integrated into the Barco Communicator software from the version 4.0. Communicator runs like a standard PC application, at the same time that Companion works the Barco DP-1200, DP-1500 and DP-2000 and will be shown on the new II series projectors at ShoWest. Current Series I users will be able to migrate to the version 4.0 of Communicator.

Other articles on OpenTouch