Viclone: viCloning intelligent virtual assistant with integrated live chat for SMEs

The Spanish virtual assistant company Viclone has developed a new version of its viCloning solution, that integrates Live Chat to improve customer service for businesses of any size.

Viclone, Virtual Assistant Developer, has presented the new version of its intelligent virtual care solution viCloning, that now integrates Live Chat software.

This solution, Multilingual and multi-device, Optimize customer service through an intelligent virtual assistant, Very easy to use, as no computer skills are required for its configuration and maintenance.

viCloning is a 24-hour customer service×7 for any type of company, Regardless of its size, that enables high-quality automated customer support, Customizable and economical.

This service has a personal control panel, with statistical reports and real-time analysis, built-in live chat and ZenDesk integration, with a high level of precision and success, both in the answers it offers to questions or doubts raised by the client, in a natural way and reducing the feeling of talking to a machine.

Thanks to statistical reports and real-time analysis, viCloning is a source of information for companies to better understand and understand the needs of their customers, that well managed allows you to increase sales, Build loyalty and reduce costs.