Telefónica expands its offering of corporate voice services in the cloud with Cisco HCS

With Cisco HCS, Telefónica offers virtual IP telephony infrastructures hosted in its data center, in pay-per-use mode, integrated into an end-to-end solution.

Telephone has added to its offer of corporate solutions culm Hosted Collaboration Solution (HCS) to optimize the development of unified communications services in enterprises and increase collaboration among employees.

Cisco HCS allows large enterprises to deploy their own virtualized IP telephony switchboards in Telefónica data centers, maintaining the same functionalities as if the switchboard were located at the client's headquarters and with the advantage of having a service that adapts to the needs of each company. In addition, Avoid infrastructure investments and platform upgrades.

With this service it is possible to develop more agile and simple telephony infrastructures over IP, This translates into greater flexibility to create new locations and increase service delivery according to specific business needs. In a modality of payment of monthly installments, that moves away from the investment model and allows a greater forecast of spending for companies.

One of the main advantages of the Hosted Collaboration Solution is that it allows it to evolve towards a unified communications system within the core of the companies, since with an IP telephony platform updated continuously and transparently it is easier to integrate the different communication systems used by companies.

This solution also includes access to Cisco's full suite of collaboration applications., as Cisco WebEx, For meetings via web video conferencing, or Cisco Jabber, Integrated unified communications client that allows users to interact through different channels: instant messaging, voice, video, Voice messaging or video conferencing, From anywhere, on any device.

Telephone, in addition to hosting in your data centers, Perform the installation, Comprehensive management and maintenance of this service. Provides an end-to-end solution, where the customer has the operator as the sole interlocutor, both in relation to communications services, as data network and IT.

With the integration of communication systems, Companies are able to create more efficient work environments, where users access their information no matter where they are, and have all its applications (email, voice, videoconference, instant messaging, Etc.) in a single interface. Factors that improve communication conditions between employees and facilitate teamwork.

Through IP telephony it is possible to carry out this integration. The Cisco HCS solution also allows adapting the unification of communications to the user's profile to create a personalized experience according to the needs of each company and / or employee.

Telefónica incorporates the Cisco Call Manager platform to its portfolio of IP telephony hosting solutions for large companies, expanding the benefits of these services for corporations and taking another step towards creating an integrated communications model.

Having virtualized IP telephony platforms in the Telefónica cloud, It means great benefits for companies, that will have their platforms redundant in the operator's data centers, In addition to having the additional guarantees at the level of safety and energy efficiency that have placed these centers in a differential position at an international level.

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