Salesland presents an interactive totem with video salesman to market products and services

The new interactive totem with video salesman from Salesland combines the advantages of a salescenter and face-to-face sales so that the user interacts with the commercial through a screen, thanks to the integration of Altitude Software's intelligent routing CTI technology.

This system of Salesdand, presented for the first time at the Customer+Call Center Relationship Show, held up to the 9 October in Madrid, allows the interaction of the user with a video seller at the point of sale thanks to the integration of the CTI technology of Altitude Software, offering intelligent routing based on operational and business rules, and RTMP, that achieves two-way communication (audio and video) in an agile and simple way for the end customer, without it being necessary to contribute your data to the interaction.

As David Güeto explains, Director of Salesdand's Remote Sales Division, "This interactive totem is an innovation in the commercialization of products and services: allows commercial teams to have the same seller for different points of sale, eliminating displacements and providing you with all the advantages of managing a salescenter (homogenization of sales, possibility of audio/video recording, centralized work queues, priorities, Etc.) through its integration with Altitude Software's CTI technology".

For its part, Raquel Serradilla, Executive Vice President, Southern Europe, Altitude Software, stresses that "the video, as a sales channel, manages to bring brands closer to new spaces and optimize human resources, mixing the variables of profitability and proximity. In our company we have been betting for years on the use of this technology in innovative projects in the commercial and social area".

Salesland, specialized in the outsourcing of teams and commercial processes through its face-to-face sales divisions, point-of-sale management and remote sales, and Altitude Software, unified solution provider for customer interaction, share a fourteen-year track record in the joint development of technology solutions for Salesland's Contact Center division, offering telephone sales and commercial support services based on the Altitude uCI solution.

Other articles on Altitude, Altitude Software, Salesland