Thyssenkrupp and Microsoft bring augmented reality to the elevator market

More than 24.000 of its operators have been equipped with HoloLens glasses with which they can remotely see and identify the problems that these systems may present without having to move, and through Skipe make remote calls to experts in the field to exchange holographic instructions.

ThyssenKrupp, German company that focuses its activity on the manufacture of elevators, is using augmented reality glasses to optimize the work of its maintenance technicians and make processes more efficient and safer.

More than more than 24.000 of its operators have been equipped with HoloLens glasses with which they can see and identify from a distance the problems that the lifts may present without having to move, and through Skipe make remote calls to experts in the field to exchange holographic instructions. This allows for greater flexibility while also complying with safety regulations. In the initial tests, the use of HoloLens has reduced the average duration of ThyssenKrupp service calls by 4X.

This HoloLens implementation serves as a complement to MAX, a service resulting from an alliance between ThyssenKrupp and Microsoft, purpose-built for elevator maintenance that leverages the predictive analytics capabilities of Azure Internet of Things (Iot) to detect problems and prevent incidents

This alliance dates back to 2014, when ThyssenKrupp partnered with Microsoft and the integrator CGI to develop this solution that securely connects thousands of ThyssenKrupp sensors to the cloud. With Microsoft Azure IoT Suite, ThyssenKrupp captures all elevator data, such as the engine temperature, shaft alignment, Cab speed and door operation, and streams them to the cloud from a single dashboard. Solution Provides Technicians with Diagnostic Capabilities, as well as the visualization of real-time data of alarms, that indicate an immediate problem, & Events, that are stored and used for management.

Several emblematic buildings around the world have elevators that are already connected through MAX to the cloud, including New York's One World Trade Center. The building has elevators, able to move from ground floor to floor 102 in just 60 Seconds, and regenerative units that convert the energy produced when elevators slow down into electricity that can be used to significantly reduce the building's energy consumption.

Currently, more than 12 Millions of elevators transport a billion people every day. It is a market that moves in the United States 44.000 million dollars.

For its part, ThyssenKrupp Elevator has a base of 1, 2 million units, clients in 150 countries and more than 50.000 employees. The company's offer includes elevators, freight elevator, Escalators and moving walks, Passenger boarding bridges, Ladders and Lifting Platforms, as well as tailor-made service solutions for all products.

[YouTube]https://www.youtube.com/watch?v=8OWhGiyR4Ns[/YouTube]

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