Airports experiment with humanoid robots to help passengers
That's the case with 'Troika', robots developed by LG that inform and accompany travelers at Incheon International Airport in South Korea, and with the 'Android CAN Chip', used temporarily by Air New Zealand in Sydney (Australia), among other examples.
Companies in various sectors are increasingly introducing humanoid or social robots to offer their services in hotels, assist in the distribution of medicines in hospitals or, more recently, inform travelers at airports and accompany them to boarding gates.
specifically, since last June several robots, called 'Troika' and developed by the company LG Electronics, carry out these informational aid and assistance tasks at Incheon International Airport, South Korea's largest, as a technological appeal to the Pyeongchang Winter Olympics 2018, that will take place in the 9 to the 25 February.
of 1,40 meters high and equipped with an interactive display through which passengers can know the schedules of the flights or see the map of the airport, among other data, just by bringing your boarding pass closer, Troika offers information in several languages (Korean, English, Chinese and Japanese), expected to increase if they remain active for the Olympic appointment, and you can accompany them to their destination.
Another project that starts today and until next Friday is that of Australian airline Air New Zealand with the use of robots to serve its passengers at Sydney airport, the result of collaboration with the Commonwealth Bank, which has an innovation lab in this city, to use your advanced humanoid robots 'Chip CAN Android'.
For this test, the airline has introduced its Oscar computer program, with which the robot simulates having a conversation with the passenger and tending his colsultas, in addition to a biometric system that allows them to check in their bags.
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• section: Case studies, display, business, Dynamic advertising, Telepresence / videoconference