Amway uses Advantech's visualization solutions for its first experience center

The facilities have been equipped with the industrial grade 'all-in-one' tactile systems UTC-510, to incorporate interactive kiosks and digital signage displays, and the UPOS-510 point-of-sale terminal.

Ranked 29 from the Forbes list of largest private companies in the United States, Amway uses a multilevel marketing model to market health products, beauty and home care in several countries.

In an effort to provide better customer service, has built an experience center equipped with several interactive kiosks and for its implementation have been used the solutions of Advantech as they support a wide variety of applications.

As it is the first customer experience center of the company, the ability to provide fast and satisfactory service was his most important concern. To support your vision of offering integrated online and in-store services, Amway needed reliable, high-performance terminals to serve as interactive kiosks and point-of-sale systems (Pos).

Advantech provided its 'all-in-one' touch computers of industrial grade UTC-510 to integrate into interactive kiosks and digital signage screens, and its UPOS-510 point-of-sale system.

These teams responded to the requirements of the company looking for high-performance systems, that will ensure the operation of the interactive software, will be adapted to the interior design of the center and include input/output interfaces to support various applications.

The Advantech UTC-510 is powered by an Intel Celeron J1900 processor that delivers high-performance computing to ensure reliable and fast customer service. The compact design of the system allows it to be mounted on a wall or installed in places with limited space.

For this project, Amway installed UTC-510D terminals with PCAP touch screen to serve as interactive kiosks. These are equipped with I/O interfaces to integrate peripherals such as an RFID reader or a barcode scanner.

It has also used the UTC-510 model to be used as a digital signage display. With an LCD screen 10,1 Inch, resolution of 1280 X 800 and a brightness of 350 Nits, delivers crisp, high-quality images to display a wide variety of multimedia content. With an industrial grade design, this system ensures reliable operation and efficient processing for long-term use.

Equipped with an Intel Core i3-6100U processor and easy-to-access USB ports, Advantech's UPOS-510 offers a point-of-sale terminal platform (Pos) for frequently used applications.

In addition to a compact structure that allows installation in environments with limited space, it features an attractive exterior design that fits the existing décor of Amway's customer experience center and, ultimately, improves the company's brand image.

 

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