Intelsat chooses NEC Display for noc that centralizes its operations

This operations center has been designed with a large videowall of 3×24, made up of 72 screens of 55 NEC X555UNV inch and Hyperwall software.

Intelsat (International Telecommunications Satellite Organization) offers innovative connectivity solutions to relay information around the world. The company provides high-quality broadband and video services anywhere in the world with a network that combines the world's largest satellite backbone with a terrestrial infrastructure, managed services and an open and interoperable architecture.

To optimize operations and improve customer service, Intelsat decided to combine its four operations centers under one Network Operations Center (Network Operations Center
– Noc), but that meant implementing a technological solution robust enough to support four previously separate departments and a wealth of operational services.

“As Intelsat grows, so do online services. NoC brings together multiple functions in the same room to identify and create synergies. Before the operations centres were combined, each of them had their own video wall", comments Robert Wilson, senior manager of Intelsat's NOC Support department.

The team wanted the new videowall to be a significant update to the previous configuration of the four different operations centers they were using, but the requirements for providing effective support to the NOC were slightly different.

“We had a pretty significant videowall in the managed services center before the NOC was created. It had 36 Screens, but they were monitors of 40 Inch, and of those, 27 were used to manage managed media services, which are just one aspect of Intelsat's diverse portfolio of services”, Wilson adds.

Intelsat had previously worked with Diversified in other projects, a provider of managed networks and technological solutions, and rehired this company to renovate and update the space that would become the new NOC. For this particular project, the Intelsat team opted for a support that integrated 72 screens of 55 X555UNV inch NEC Display Solutions in a configuration of 3×24 and Hyperwall software.

The technical requirements that most attracted Intelsat include the ultra-narrow bezel of this model that helps the videowall look like “a large glass panel”, comena Wilson. The computing element was another determining factor. The most significant advantage of nec's solution was the integration of the OPS specification (Open Pluggable Specification). The monitors we choose have the ability to integrate the OPS module, which allows us to place the Hyperwall nodes inside the screen”.

Intelsat chose the NEC X555UNV from 55 inches on a smaller screen because of its size, along with Hyperwall software, allowed NOC teams to take better advantage of huge video walls.
“The screens of 55 inches were larger than those used previously that we used in other operations centers and allows us to use the Hyperwall software to manipulate the videowall in different ways. In addition, we do not need a particular power supply for a specific monitor”.

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