Intelsat Selects NEC Display for NOC Centralizing Operations

This operations center has been designed with a large 3-inch video wall.×24, composed of 72 screens 55 NEC X555UNV inches and Hiperwall software.

Intelsat (International Telecommunications Satellite Organization) Delivers innovative connectivity solutions to relay information around the world. The company provides high-quality broadband and video services anywhere in the world with a network that combines the world's largest satellite backbone with a terrestrial infrastructure, Managed services and an open, interoperable architecture.

To optimize operations and improve customer service, Intelsat decided to combine its four operations centers under one Network Operations Center (Network Operations Center
– NOC), But that meant implementing a technology solution robust enough to support four previously separate departments and a host of operational services.

“As Intelsat Grows, Online Services Also Increase. The NOC brings together multiple functions in the same room to identify and create synergies. Before the operations centers were combined, each of them had their own video wall", comments Robert Wilson, senior manager of the NOC Support department of Intelsat.

The team wanted the new video wall to be a significant upgrade from the previous setup of the four different operations centers they were using, but the requirements for effectively supporting the NOC were slightly different.

“We had a pretty significant video wall in the managed services center before the NOC was created. He had 36 Screens, but they were monitors of 40 Inch, And of those, 27 were used to manage managed media services, which are just one aspect of Intelsat's diverse portfolio of services”, Wilson adds.

Intelsat had previously worked with Diversified in other projects, A provider of managed networks and technology solutions, and rehired this company to renovate and update the space that would become the new NOC. For this particular project, the Intelsat team opted for a support that integrated 72 screens 55 X555UNV inches of NEC Display Solutions in a configuration of 3×24 and Hiperwall software.

The technical requirements that most appealed to Intelsat include this model's ultra-narrow bezel that helps the video wall look like “a large glass panel”, Wilson commits. The computing element was another determining factor. The most significant advantage of NEC's solution was the integration of the OPS specification (Open Pluggable Specification). The monitors we chose have the ability to integrate the OPS module, allowing us to place the Hiperwall nodes inside the screen”.

Intelsat chose the NEC X555UNV of 55 inches on a smaller screen because its size, together with the Hiperwall software, allowed NOC teams to take better advantage of huge video walls.
“The screens of 55 inches were larger than the previous ones we use in other operations centers and allows us to use the Hiperwall software to manipulate the video wall in different ways. In addition, We don't need a certain power supply for a specific monitor”.