Siemens develops platform to create 'smart hotels'

The Smart Hotel solution facilitates the day-to-day management of the establishment's activities, Improve customer comfort and experience, while allowing you to control your safety and, especially, of those areas most sensitive to threats.

siemens Smart Hotel is a management solution that facilitates, from a single platform, The management and control of all the functionalities of a hotel. This system is aimed at improving customer comfort and experience, as well as the safety and energy efficiency of the accommodation, regardless of size and category.

This platform offers a complete view in real-time, both the condition of the rooms (occupation, Room Service Request, do not disturb...), as well as common spaces (meeting rooms, restaurants, gymnasium, Etc.) to assist reception staff in managing check-in and check-out, assigning the room to a client and sending that assignment directly via a QR code to the clients' smartphones or access to common areas.

Siemens Smart Hotel also facilitates the day-to-day management of hotel activities. The solution integrates the Hotel Manager web platform, that connects the tool to the front desk with different applications aimed at plant and maintenance personnel.

At the service of the customer

This solution makes it possible to adapt all aspects related to the comfort of the room to the preferences of each client: Illumination of the different points of the room, temperature, Shutter control...

The customer himself, through an app, You can manage all these aspects from your smartphone or tablet, as well as request the services offered by the hotel (restaurant, gymnasium, spa...), and receive tourist information, Providing you with a digital experience. likewise, It allows you to enter and leave the room without having to go through reception, Eliminating waiting time.

The solution makes it possible to record the different needs of each customer in such a way that, if the child stays again in a hotel of the same chain, Preferences are automatically set at the time you register. In addition, The property manager can control all aspects related to the well-being of the common areas of the building from the same interface; depending on the occupancy and needs of the hotel.

With this new solution, Siemens adds to its portfolio of solutions a platform aimed at the digitalization of the hotel sector that allows the creation of "smart hotels"” Automated. This system achieves better results in relation to the well-being of the guest and the use of resources, Because all the disciplines of the accommodation and its technical teams are perfectly connected.

Video surveillance and security systems

The solution allows you to manage, from the same interface, the safety of the entire establishment and, especially, of those areas most sensitive to threats. To do this, Siemens has incorporated its access control and fire detection and extinguishing solutions into Smart Hotel.
On the one hand, Security systems make it possible to connect all technologies (Video surveillance, Access control to private spaces, Vehicle license plate reading at the entrance to the car park) and include them as operational routines for hotel staff. And on the other hand,, The integration of the company's fire detection solutions protects customers in the event of fires and prevents them from being disturbed in the event of false alarms.

likewise, in a crisis situation that requires the evacuation of the hotel, Siemens Smart Hotel, together with its Desigo CC building management platform, It also integrates an alarm and public address system that informs all hotel occupants of the danger and favors their orderly exit thanks to the automatic opening of blinds, doors and elevators and the transmission of messages in different languages that allow people to be effectively directed out of the building.

This platform is a great asset for the hotel industry, as it favours the optimisation of the operation of the establishment and improves its energy efficiency. Automating the building and connecting the different devices and systems provide energy consumption reports that can be used to save costs and make it a completely sustainable establishment.

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