LG bets on the hotel sector with the extension to three years of the guarantee of its HotelTV solutions

This important measure reinforces LG's commitment to providing the best service to its partners, in order to create mutual value in a sector in full transformation.

Audiovisual content has become a fundamental part of today's society, including the field of tourism. For this reason, Lg has worked over the last few years to develop solutions capable of providing personalized experiences to hotel guests, optimizing at the same time the work of professionals in the sector and helping them to offer a better service.

Continuing with the commitment to accompany its customers throughout the process of buying the products, LG has taken another step in this direction and has also extended the guarantee of its Hotel TV solutions (both televisions and systems) up to three years.

Thanks to this initiative, any partner who has purchased any of these solutions from Hotel TV (TVs designed for use in hotel rooms and hospitals) from the past 1 September, you can benefit from this advantage.

More guarantee also in the services

additionally, this new manufacturer's warranty is complemented by a wide range of services, which include both the extension of the guarantee to a maximum term of 5 years, thus favoring the return on investment, as in added services, such as the swap exchange guarantee, channel map cloning and firmware update services, among many others.

As Francisco Ramírez points out, B2B director at the Spanish subsidiary, "At LG we are committed to creating mutual value together with our customers, because if they don't win, neither do we. therefore, we have extended to three years the warranty of our Hotel TV solutions in order to provide the best service and greater peace of mind to our client".

During the last years, HotelTV solutions have positioned LG as a leader in this sector, giving the possibility to hotel businesses to personalize communication with the guest or communicate directly with the client.

Thanks to the 'hotel mode' and Pro:Centric can perform custom configurations on computers, in addition to sending communication to the guest (such as welcome messages or hotel services), as well as having remote and simple management systems for the hotel manager, such as deleting data with the guest's personal information.

pro:Centric, the solution with which LG leads the hotel sector

In its goal to improve not only the user experience, but also to facilitate the hotel work, LG has developed the Hotel TV Pro solution:Centric.

With this innovative development, the company makes available to the hotel sector two content management options within the program: pro:Centric V, that allows to personalize the communication towards the guest; and Pro:Centric Direct, which makes it possible and easy to design the TV interface, in addition to providing two-way communication with the guest.

Models with extended three-year warranty

Hotel TV (pro:Centric TV):

• USA761H
• UV761H
• LV761H
• USA661H
• LU661H
• LU341H

Commercial Lite:

• USA640C
• LV340C
• LV300C
• LW341C

Smart TV Signage:

• LV640S

Pro Servers:Centric and Set-top-boxes:

• PCS400R
• STB-5500

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