The South Funeral Home in Madrid offers a digital tribute to say goodbye to loved ones

This service, developed by Adalides, aims to offer families another way to say goodbye to their loved one, a través de los contenidos que se visualizan en las pantallas digitales que se han instalado.

The municipal company of funeral services and cemeteries of Madrid (EMSFCM), has made available to the families who watch over the Funeral Home South of Madrid, un nuevo sistema de comunicación integral con el que se da un paso más en la personalización y humanización de las despedidas.

This service, which has been developed by Visual Champions, aims to offer families the possibility of having a complete personalization of the farewell through the contents that, during your stay in the wake room, can display on digital screens that have been installed.

"The success of the project has been based on a high degree of information automation., to make the communication system intelligent, avoiding possible human failures. State-of-the-art SW has been used, with a powerful content editor, with links to external data and a comprehensive alert system to anticipate any type of incident", comments Alberto Manzano, responsible in Adalides of the project of the Funeral Home.

The main content is provided by the information of the deceased. This new system allows friends and family to share photographs and videos that will be uploaded to the platform allowing to visualize and relive those moments.

likewise, they have the possibility to read the condolences they are receiving from those who cannot accompany them in those moments but who, somehow, they want to show their support.

This information, is completed with the issuance of the information of the service itself as the departure time, the final destination and a QR code through which to download the geolocated route from the funeral home to the cemetery, crematorium or transfer where the farewell will be.

Personalized information, is completed with a news channel on culture and society as well as products and services of the EMSFCM.

These contents are issued with an optimal guarantee of personalization achieved through the study of the needs of families to offer those products and services that best suit their needs.

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