Gate Gourmet optimizes its operation at the Jorge Chávez airport in Lima with ViewSonic

To respond to the strict security measures in which the operators work, the catering company in this airport in Peru, have been installed 40 VSD242i multitouch monitors.

The Commercial Aviation Catering Company Gate Gourmet has upgraded the display infrastructure in its operating area of the Jorge Chavez Airport of Lima, Peru's main air terminal.

Gate Gourmet is in charge of preparing the thousands of meals that are distributed every day on board the planes that depart from this airport, one of the 200 Terminals in which it operates globally. Their activity focuses not only on the design of the menus but also on their execution and delivery on time. For this work, it has specialized chefs who work in a standardized operational scheme that guarantees the quality of the thousands of individual items they dispatch every day.

At Jorge Chavez Airport, more than 30 Gate Gourmet operators work in an environment with strict safety measures and health regulations. In that space, The company began the process of renewing its main corporate ERP that operates through visualization equipment, which are exposed to constant wear and tear. To do this, It considered it convenient to complement it with highly resistant multitouch smart monitors.

The company initially evaluated the use of tablets, But locally, they could only find teams from 10,1 Inch, so they didn't meet the expectations of internal users. That's why, With the support of Corporación Daruchi, dedicated to the commercialization of products and services, They began the search for a device that would meet their needs, Robust equipment that could be useful to cooks, that are in contact with all kinds of food and kitchen implements, elements that cause rapid wear and detract from the effectiveness of the work.

This is how the alternative of migrating to kiosk-type multitouch smart monitors with a good screen size and high resistance arose. After reviewing the proposals of three brands, They opted for the screen ViewSonic VSD242, of which they acquired 40 units.

"These monitors have met our expectations, so much so that the possibility of being replicated in other units worldwide is open", explains Eirc Solórzano, Information Technology Manager at Gate Gourmet.

This equipment was chosen as it offers capacitive technology of 10 points, that can replace a PC; Multi-touch function, that allows direct interaction without the need for accessories such as mouse or keyboard; operates on Android, that allows you to load the company's ordering platform directly; and has VESA compatibility, that allows the kiosks to be located in different positions according to the needs of each kitchen or workshop.

Alex Carlos, Territory Manager at ViewSonic Peru, Colombia and Ecuador, shows your satisfaction with the results and highlights the features of the VSD242. "They're an elegant team, slim-bezel and a 7H display, which at the same time shows great robustness, which has allowed it to live up to the requirements of Gate Gourmet. It is a flexible solution for this type of business, as well as information kiosks, Public Screens, POS stations, libraries or store environments".

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