Tripleplay helps with its lPTV technology to the rehabilitation of young people in Vinney Green

This English centre for troubled youth uses the IPTV Interactive Tripleplay to deliver licensed content to each room's screen and includes third-party material, like movie packages, music, Etc.

Vinney Green Secure Children’s Home is a residence located near the city of Bristol (United Kingdom) hosting twenty-four young people, from the between 10 and 17 years old, and includes an educational center.

Young people come from very diverse physical and mental health settings and problems and can spend from a few weeks to several years in the residency, because the main objective is its rehabilitation and behavioral management.

As part of this process, the management team uses entertainment services as a reward, with controlled access to watch TV, films, listen to music, Etc. age-appropriate and improve the time young people spend in their room with this incentive.

Bradley Henson, Vinney Green's CHIEF Business Manager, that's how he explains it.: “There is a direct and obvious correlation between the good levels of behaviour of young people and the safety of our staff.. A reliable technology management solution that delivers uninterrupted content is critical to keeping our young people engaged and enriched safely.”.

Another key element is to ensure that young people do not have access to specific programmes that are considered inappropriate because of their age or content.. The EPG's unique restriction function (Electronic Program Guide) Tripleplay ensures that staff can block, centrally, individual films, programmes, Etc. whose content may be inappropriate.

In addition, house staff need to have peace of mind and confidence that the system is stable and resilient, and downtime is kept at an absolute minimum. this, turn, helps maintain balance within the residence.

“We need to know that the portal is secure enough that some of our most tech-savvy young people can't access it without authorization and interrupt the transmission or change the content.. Having the peace of mind that the portal is secure does not reduce another element in which to worry”.

Prolonged social isolation

Shortly after Vinney Green Secure Children's Home upgraded its technology, the world was affected by the COVID-19 pandemic, which meant that sometimes young people had to spend longer-than-usual periods of time alone and with reduced social interaction.

In addition, newcomers also had to isolate themselves for ten days to avoid contagion, which created an additional level of stress and anxiety at an already problematic and disturbing moment these young.

In this sense, the provision of reliable and varied television content in single rooms became more vital than ever.

Interactive IPTV portal

Vinney Green's managers initially deployed tripleplay's Interactive IPTV Portal solution in each of the center's twenty-four rooms in 2015, with an important update program in 2020. This renewal allows the delivery of licensed content to all screens and includes third-party material, like movie packages.

specifically, sixty TV channels and twenty radio channels are offered, and staff can easily adjust access and viewing time as a direct reflection of the individual's behavior.

In addition, young people are encouraged to share their own music content on the center's music channels, which brings benefits and example to other young people and supports rehabilitation through community engagement.

“Working with Tripleplay has been extremely easy. A single point of contact that always answered and supported. In addition, we've had inherent value, as they have been very focused on the solution and we feel they really understand our requirements”.

Vinney Green is anticipating the rollout of some of the advanced features, including bonus packages for very good behavior, and sports. In addition, since young people are more accustomed to communicating online, A ticketing system and chat functionality will be implemented shortly.

This enhanced functionality will allow young people to alert staff if they need non-urgent welfare support., without having to verbalize your needs, For example, If they want to talk to their case manager if they feel vulnerable or isolated in a new and unfamiliar environment.

“The solution we have deployed now is truly incredible and is making a profound and positive difference for our young people., helping to improve their long-term life chances”, says Henson

As one of the only manufacturers of software-based IPTV and digital signage, Tripleplay has the flexibility to focus its platform predominantly on customer needs and has been able to use creativity and technology alongside Power On TV, to help Vinney Green Secure Children's Home shape the Tripleplay platform into a single solution that works for them as an organization.

Other articles on Tripleplay Services, Vinney Green