Smile Eyes Clinic improves patient care with NoviSign's digital signage

To liven up patients' waiting time, NoviSign has installed in Smile Eyes Clinic a digital signage solution for clinics that uses six Smart TVs and two media players.

NoviSign and Smile Eyes Clinic have embarked on a pilot project that falls within the medical environment and, more specifically, in the field of patient information. To do this they have implemented a digital signage solution that encompasses six Smart TVs and two media players.

Smile Eyes is a group of ophthalmological clinics based at Munich Airport, which has 13 branches in Germany and Austria, specialized in performing laser eye surgeries. Committed to innovation and research. Your experts don't just apply the latest surgical techniques, but they also participate in their development.

The group was looking for a solution that would optimize the patient experience in the waiting room and, In addition, should allow them to display content informing them of the range of services offered at the clinic, as well as the latest developments. The main challenge was to provide a cost-effective solution, without incurring high expenses and with a long-term investment. NovoSign's technology was the solution.

Together with Smile Eyes, NoviSign decided to install a digital signage solution for clinics, using existing smart TVs and designing content so that it can be easily changed and modified remotely, even from a mobile device. In addition, they had to design engaging and creative content that can be streamed on multiple screens simultaneously.

The digital signage solution consists of six screens that show two different content and aims to intensify the interest of viewers and show them all the treatments provided in the clinic and the latest news.

NoviSign has the ability to work on almost any screen and system. This fact allows Smile Eyes to use their existing smart TVs and avoid significant investment in hardware. They just had to choose the locations where they would want to install their screens.

The six existing Smart TV screens were divided into two groups, each consists of three screens and broadcasts different content. In this way, only two media players have been needed to display custom graphic design content from the latest Smile Eyes updates through animations and videos.
NoviSign provided the Smile Eyes team with online tutorials so they could learn how to operate the system independently.

Thanks to this solution, Smile Eyes customers enjoy a more enjoyable waiting time, that happens much faster. In addition, the information they receive allows them to access the appointment better informed and more confident.

After the realization and results obtained in this project, NoviSign hopes to continue this collaboration throughout the chain this project. To this end it has developed the software so that it can be easily transferred in the future to other Smile Eyes branches in Europe.

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