Uniguest creates voice-based solutions division after acquiring Volara

The voice interaction software of Fly marks the creation of a voice solutions division in Uniguest, fruit of its latest acquisitions of technology companies.

Fly, that already manages more than 20.000 Voice assistant solutions in more than four hundred installations will be, After acquisition, The head of the new Voice Technology division of Uniguest, to offer Voice-based contactless solutions to sectors such as hospitality, banks, nursing homes, Stadiums, Etc.

Integrated and secure, Volara's platform is used by property managers, Hotels, Creative agencies and technology integrators to enable clients to request items and services, such as extra towels, In-room dining, Recommendations of nearby attractions and leisure, so many other unique experiences based on the brand's voice software.

Volara Solutions, which are often used through Google Assistant and Amazon Alexa, are hardware and platform agnostic, making them a popular choice for third-party integrators.

Volara's software and infrastructure ensure Protecting Guest Privacy and the Data security of your customers. In addition, is an authorized solution provider for Google Assistant interpreter mode, which allows the Translation of twenty-nine languages in commercial places such as Airports, Stadiums, shops, banks and Hotels.

“We are excited to add Volara to Uniguest's suite of solutions, as it fits very well into the key sectors in which our brands operate," he said. Jeff Hiscox, CEO of Uniguest.- Voice creates contactless experiences and we see it playing a big role in the technology of the future. By offering secure and functional software like Volara's, We expect to see high adoption rates from both current and new customers.”

The founder and CEO of Volara, Dave Berger (In the image above on the left.), will remain after acquisition as EVP, Uniguest's voice division. “Early 2016 We imagined that voice technologies would manage customer relationships in many commercial properties.. To that end, we focus on three requirements.: Strong customer privacy protections, Impenetrable security of customer data and seamless integrations into the technology ecosystem of every vertical in which our solutions were engaged. Today I am excited to accelerate our growth in both our verticals and new ones as part of Uniguest.” .

This announcement is the latest in a series of acquisitions made by Uniguest this year.: in February, janus Displays, digital signage company focused on the hospitality industry; in May, Sagely, software technology provider for the elderly, and in September UCView, IPTV and digital signage provider (more information about it at Digital AV).

Other articles on Uniguest, Fly