Roland ProAV relies on Charmex for its official technical service

In order to continue guaranteeing a value-added service at all times to customers, Roland has announced that Charmex International is part of the network of European technical services of Roland ProAV.

As he points out David Mellado, head of charmex's after-sales management department, "in recent years, we have invested heavily in advanced video presentation technology for large productions and high-end applications, being one of our priorities to offer the best pre and after-sales service to our channel".

Both companies reached a distribution agreement at the end of 2020 (more details on Digital AV) and since then "we have offered a reliable Japanese quality product at an affordable price, and that's exactly what a significant portion of our customers expect today.. Being part of roland ProAV's network of official technical services will allow us to further increase the quality of service to our customers.".

Fran Gallego, Roland ProAV Sales Manager for Southern Europe, "The reputation of our products has increased enormously due to extensive use and thanks to our good reputation in recent years.. Charmex's working method is fully in line with our own philosophy and we are delighted to further develop the success of Roland ProAV in Iberia with a value-added B2B distributor like this., with which our customers are always guaranteed a leading service at all times".

As already announced this daily digital, Roland recently introduced the AV mixer for streaming direct SR-20HD, un potente y portátil conmutador de audio/vídeo que simplifica la implantación de una plataforma de livestreaming in a company or organization with minimal training.

Roland SR-20HD Combines Video Switch tools, audio mixer, preview screen, recorder/player and encoder streaming in one unit, which simplifies the process and eliminates problems for the user. Presenters can broadcast directly to YouTube Live, Facebook, Twitch or by RTMP to a CDN without using a computer.

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