Palladium Hotel bets on Samsung to optimize the customer experience

The 4K UHD HAU8000 glass screens from Samsung integrate with the avant-garde decoration of hotels such as Hard Rock Ibiza, Bless Ibiza, TRS Ibiza and Ushuaïa Ibiza Beach.

The group Palladium Hotel has opted for the 4K UHD displays of Samsung to offer great image quality to your customers in all types of spaces, as rooms, Meeting rooms and common areas.

"The 84% of travelers think a personalized hotel experience is important, And the hotel industry is investing in digital solutions that allow them to get to know their customers better and provide them with an exclusive offer.", Explains Rodrigo Sousa, Director of Visual Display business at Samsung Electronics Iberia. "In Spain we are leaders in the hotel sector with screens that exceed the 55 inches".

The slim design of the screens integrates subtly with the sophisticated and avant-garde decoration of Palladium Hotel Group, which has hotels and brands such as Hard Rock Hotel Ibiza, BLESS Hotel Ibiza, TRS Ibiza Hotel and Ushuaïa Ibiza Beach Hotel.

"At Palladium Hotel Group we consider it essential to provide the best experience, Service and quality to our customers in all areas. We are pleased to have a partner like Samsung and a product like its state-of-the-art screens in our hotels since innovation and commitment to technology are part of the DNA of our brand", Says Danny Gomez, Global Brand Director of Palladium Hotel Group.

Available in different sizes up to 75 Inch, the series HAU8000 Features a sleek design where cables are not visible. When turned on, the screen with Crystal UHD shows all kinds of details, in 4K quality and with a billion shades of color. Sound also becomes important thanks to Adaptive Sound, Samsung's technology that adapts it according to the image.

In addition, TVs have Samsung TV Plus Smart TV entertainment service with 70 channels in Spain. Thanks to the Multi View function, you can view various contents and Tap View allows you to transfer content such as photos and videos from a mobile device just by bringing it closer to the TV.

Lynk Cloud

last, Lynk Cloud offers hotel managers multiple tools to improve the customer experience. In addition, Remote device management, managing content displayed on screens and TVs and data analytics to gain insights into customer preferences, They allow to offer personalized promotions that adapt to the needs of the clients.

Lynk Cloud offers central management capability that ensures brand identity consistency across hotel chains anywhere in the world.

In turn, reduces operational time and costs, providing a more agile infrastructure to improve the guest experience without technical difficulties.

Other articles on Palladium Hotel Group, Samsung