"Lenovo is a trusted technology partner to drive seamless collaboration", Shannon McKay

The head of the global intelligent collaboration business of Lenovo, Shannon McKay, underlines that the future of collaboration requires an integrated range of hardware, Reliable and intelligent software and services like the one offered by the company, with which it responds to the needs and expectations of the new hybrid workforce.

During your participation in Ise 2023, Lenovo has introduced the industry to a complete offering of collaboration solutions, both to facilitate hybrid work and connectivity in the enterprise, with Microsoft Teams as the technology to run it and the new ThinkSmart View Plus as a reference. What is the technological and business strategy behind this decision??

Lenovo is a leader in Intelligent transformation and delivers technologies that improve the way our enterprise customers connect and work. The rise of hybrid working has accelerated the transformation of workplaces and customers are looking for smarter solutions, of trusted technology partners, that they can deploy and scale to keep their staff connected and collaborating.

In ISE 2023, Introducing a range of Intelligent collaboration solutions that work everywhere, For everyone, at all times.

Everywhere means smart collaboration needs to work on-premise, at home and anywhere in between. Nine out of ten employees want flexibility in where and when they work, and a 54% would consider quitting your job if you were not offered flexibility.

To meet these expectations, Companies need hyper-flexible solutions that fit the full spectrum of where and how employees collaborate, With room to evolve and scale for the next normal. An example for this is ThinkSmart Core, Our powerful computer system designed to work with modular configurations for small rooms, medium and large.

In addition, Smart collaboration must work for everyone, with the same participation and quality of experience. One in five participants worry about not feeling heard in hybrid meetings and almost 50% He doesn't speak at all.

Our solutions include AI cameras, with automated focusing and framing, and More immersive audio experiences and smart. AI-based features, such as transcription, The chat, The polls, Hand gesture and whiteboard support, allow everyone to participate. In addition, support multiple unified communication platforms, how Teams, Zoom and Google.

last, Smart collaboration must work every time, Must be easy for all employees, including IT staff. As Lenovo is one of the largest IT solution providers in the world, Customers appreciate having a single-vendor solution when purchasing our UC tools, as we facilitate Comprehensive Planning Services, Implementation and maintenance to ease the burden on IT departments.

An example of this is that Lenovo offers Collaboration as a Service (CaaS), making it easier for IT departments to scale up or down based on their conference room needs.

In such a growing and changing market, What differentiation do Lenovo intelligent collaboration solutions offer from others that have also been seen at ISE 2023?

Lenovo is a trusted global technology partner. Our portfolio for the future of collaboration includes a range of hardware, Reliable software and services, Designed to drive seamless collaboration and convenient, end-to-end solution management for the modern hybrid workforce.

Our mission is to support the tools that each client uses most comfortably, as it is easier for them to integrate and deploy solutions tailored to their existing unified communications platform.

ThinkSmart Offers solutions for the most widely used platforms in the industry, and our technology is designed to enable seamless communication and work sharing, Driving productivity, Even as businesses continue to evolve around the world.

ThinkSmart products are designed with OEMs/partners in mind to create modular solutions. ThinkSmart Core is the computer that can be used with existing AV components (microphone, Speakers, screen).

We also make it easier since, As I have pointed out, We are committed to collaboration as a service (CaaS) because it offers enterprise IT departments a partner for guidance and planning, as well as a zero-touch path during installation, Implementation, management and maintenance.

It's the perfect solution for uncertain times, enabling IT departments to respond to the changing needs and expectations of the new hybrid workforce, No capital investment risk.

In which business environments is your ThinkSmart View Plus solution best suited and what benefits does it offer companies for a flexible and interactive work environment??

ThinkSmart View Plus is designed specifically for hot desking, telephone booths, meeting rooms, Executive desks and home offices. As the way people work continues to evolve, It's vital to stay connected and engaged, regardless of how and where you work.

Our innovative ThinkSmart View Plus display with Microsoft Teams is an intelligent collaboration solution, flexible and easy to use, that allows hybrid work. Workers, traditional and remote, can book shared desktops and meeting spaces equipped with this solution through Teams, Giving you more productivity options.

For the use of personal space, ThinkSmart View Plus can switch between preloaded Teams display in mode Stand-alone, So workers can use the device as a single solution for productivity, and in mode Display Peripheral, that allows you to expand your computing power by connecting your PC to ThinkSmart View Plus and using your display, Camera and audio bar.

They also focus on AVoIP, Is it the technology Lenovo will continue to build its collaboration solutions on??

Lenovo customers were asking for AVoIP and we provided it. Easier to install and use, New driver allows installation up to 100 PC meters without the problems of extenders, Complicated configurations and table feeding.

Lenovo's New IP Controller Responds to Growing Demand for HDMI on the Table, as well as IP connectivity with PoE compatibility.

What is the trend you observe in this market and where will Lenovo focus its developments?? Will there be new agreements with other partners??

Lenovo is constantly reviewing best-in-class partners around the world and is dedicated to providing its customers with industry-leading technology in collaboration with others.. Video conferencing meetings are moving from a niche to becoming a mainstream market.

Technology is simplifying the experience and making it easier for more people to learn how to set them up and use them. As you zoom, Teams and Google Meet become better known, A wider audience is increasingly comfortable using video conferencing, as you would any other program on your PC or laptop.

This expansion has posed new challenges in the sector. IT leaders now have more devices to maintain, troubleshoot and control. So, Smarter and safer equipment is needed to lighten the technological load of the same.

Lenovo has been leading the PC/notebook industry for years, And now we're focusing that capability on the video conferencing industry.. Having the necessary resources and infrastructure removes any obstacles to bringing cutting-edge technologies to market faster.

What forecasts do you have for the intelligent collaboration business??

I cannot make forecasts in this regard., or market share, But we are very satisfied with the growth of the business in markets around the world..

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