Samsung expands its Kiosk offer with a high-performance Windows model

The last Samsung Kiosk, Windows operation, the KMC-W, Incorporates an interactive self-service display of 24 It has been designed for applications in the food and beverage industries, Retail, Travel & Healthcare.

Samsung Electronics has announced the launch of its new kiosk model, the KMC-W. An updated version for Windows, incorporating an interactive display of 24 inches and brings greater software compatibility to self-service display technology for the food and beverage industries, Retail, Travel & Healthcare.

Contactless technology has become a critical factor for businesses to meet consumer demand across various industries and applications, such as paying bills, Supermarkets, Smart coffee shops and unmanned fitting rooms, among others.

On the other hand, Touchscreen hygiene is one of consumers' biggest concerns and a top priority for businesses.

This has led to increased application of antibacterial coatings and films on screens. Samsung's shatterproof film and UL-certified antimicrobial coating on its kiosks protect its screens and customers.

"The retail landscape is changing based on consumer behaviors and the growing demand for contactless and cashless payment methods", Says Hoon Chung, Executive Vice President of Visual Display Business at Samsung Electronics. "As this trend accelerates,, both in retail and in the food and beverage sectors, Health & Travel & Others, Samsung Kiosk is the future-proof solution that industries need to respond to global demand.".

High performance

Based on Windows operating system 10 IoT Enterprise, the KMC-W, which was presented at the last edition of Ise (more information at Digital AV) expands Samsung Kiosk operating system support to meet customer needs in various business environments.

Equipped with processor 11th Gen Intel Core, Delivers high-performance computing power and full compatibility with all major ordering applications, Point of Sale & Property Management Systems.

The display comes equipped with various CPU options (including a selection of Intel Celeron 6305E processors, Core i3 or Core i5), as well as fast DRAM memory 8 GB and a 256 GB for larger storage capacity.

"The new KMC-W leverages the 11th Gen Intel Core Enterprise Edition processor and Windows operating system 10 IoT Enterprise to Expand Customer Choice", says Analisa Roberts, General Manager of Global Device Partners at Microsoft. "With 8 GB of DRAM and an SSD of 256 GB, It provides ultra-fast processing and ample storage space to meet the changing demands of the industry.".

By offering more interfaces for third-party peripherals, the KMC-W supports a wide range of applications across all industries. Its extensive integration capabilities allow it to meet the needs of a wide variety of businesses, From hotels and airports to shops, Restaurants & Pharmacies.

Companies can adapt their terminals to different scenarios, such as ID/passport scanners, External Cameras, Payment Terminals & Vending Machines.

The KMC-W's compact design and flexible features make it the perfect device for virtually any business environment. Your Installation Options, that allow it to be attached to a countertop, to the wall or to a bracket that can be placed anywhere to blend seamlessly into your environment, allow businesses to save time, Costs and space without the need for additional construction.

Personalized Experiences

Samsung Kiosk systems have already been implemented in different businesses. Like this, in the Philippines, The Fast Food Chain KFC use these Windows operating system computers in 63 Establishments.

Kiosks create a digital in-store experience for KFC customers, allowing them to self-serve and enjoy a more personalized and comfortable visit. To continue improving your customers' experience, The company will install them in more than one more CIRN establishment before the end of the year.

For its part, The French company Lapeyre, that manufactures and sells kitchen equipment, Bathrooms, Doors & Windows, installed Samsung Kiosks, that run on the Windows operating system in all their stores.

As an expanding franchise, with 126 establishments in France and 25 new stores opening across the country between now and 2025, the company has partnered with Samsung to digitize services in order to boost business and attract new customers.

The deployment includes one hundred Kiosks to show the status of queues, 70 to place quick orders and 300 for consumers to consult the company's catalog and customize their product using the configurators. With them, they hope to increase sales and improve the customer experience.

Also noteworthy is the case of the contract catering company Duck Donuts Powered by Grubbrr using Samsung Kiosks based on the Tizen operating system.

The company's rollout improved the shopping experience in 30 of its stores in the U.S., Increasing customer satisfaction and operational efficiency. With custom orders and easy-to-read menus, Duck Donuts was able to strengthen its customer relationships and increase revenue.

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